Terms and Conditions

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Copyright and Trademark Notice

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Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2021... 

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Credit Cards

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We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number. 

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International Shipping Update

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International Shipping Policy for Easy Export Shipments... 

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Links

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This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site... 

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Money Orders, Cashier’s Checks, Company Checks, and Personal Checks

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We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after recei... 

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Multiple Product Orders

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For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Customers that place orders that contain products that are unavailable at the time of shipping will be notified via email... 

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Out-of-Stock Products

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There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment... 

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Privacy

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We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to kee... 

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Returns

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All TANDEMKROSS branded products are guaranteed to function as advertised and be of the highest quality. For more warranty and return information, learn more here.

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Privacy on Other Web Sites

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Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties... 

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Shipping Policy

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TANDEMKROSS aims to have orders ready to ship within one (1) business day of the order being placed when possible. Orders are not processed or shipped on weekends (Saturday or Sunday), or most holidays. For additional information on our shipping and handling policies, learn more here.

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Taxes

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Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered... 

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Typographical Errors

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In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed incorrectly... 

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